This involves interactions between a business and its customers. It's about meeting customers' needs and resolving their problems. Effective customer service is crucial.
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- Strandza 4, Shumen, Bulgaria
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This involves interactions between a business and its customers. It's about meeting customers' needs and resolving their problems. Effective customer service is crucial.
Diagrams that map frontstage and backstage activities and systems required to deliver a service, revealing dependencies and failure points.